Need IT Support?
If you are not a client but have technology issues you need help with NOW, call us at 773-441-9669
This form is for businesses looking for:
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IT support or troubleshooting
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Ongoing managed IT services
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Cloud, network, or server assistance
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Website or web-related support
For existing clients with active support issues, please email support@nptp.tech so we can assist you more quickly.
Technology Standards and Best Practices
Reliable technology environments rely on proven standards and security frameworks. At Next Phase Tech Partners, we follow widely recognized IT and cybersecurity best practices to help maintain stable and secure systems for our clients.
Many of these practices are aligned with guidance from the National Institute of Standards and Technology (NIST), which provides industry-recognized frameworks for cybersecurity and infrastructure management.
Learn more about these standards here: National Institute of Standards and Technology Cybersecurity Framework.
Types of Support
🏢 On-Site IT Support
We believe the best help happens in person. Our technicians come to your location to install new hardware or software, migrate servers, or troubleshoot directly, so your team can stay focused on their work. Face-to-face support consistently delivers faster, more reliable results.
💻 Remote IT Support
For quick fixes and urgent needs, we offer secure remote assistance. Our team can connect instantly to diagnose and resolve issues without waiting for a visit, keeping your systems up and running with minimal downtime.
🚨 Emergency Support
We provide rapid-response IT support when systems fail, networks go down, or critical issues disrupt your business. Our focus is to quickly identify the problem, stabilize your environment, and restore operations as fast as possible to minimize downtime and impact.
📞 Helpdesk
We provide fast, responsive support for your team’s day-to-day technology issues. Our goal is to resolve problems quickly, minimize disruptions, and keep your employees productive without unnecessary delays.
🛠️ Break/Fix
We provide fast, responsive support for your team’s day-to-day technology issues. Our goal is to resolve problems quickly, minimize disruptions, and keep your employees productive without unnecessary delays.
🔍 IT Monitoring
We proactively monitor the health of your servers, workstations, backups, and network infrastructure. Our goal is to identify and resolve issues before they impact your operations, helping keep your systems secure and running smoothly.
Core Technology Items
🌐 Networking Support
We manage your firewalls, routers, and switches, from off-the-shelf hardware to enterprise-grade systems. Whether it’s a small office or a full-scale deployment, we’ll set up and configure your network for performance, reliability, and security.
🖥️ Server Management
From that one forgotten server in the corner to full virtualized environments with VMware, Hyper-V, and Linux, we provide complete support for all your infrastructure needs.
☁️ Cloud
Looking to move your infrastructure to the cloud? We handle migrations and cloud infrastructure across AWS, Microsoft Azure, and Google Cloud, helping keep your systems reliable, secure, and scalable.
💾 Backup
We manage secure backup systems to protect your business from data loss caused by hardware failures, accidental deletion, security incidents, or unexpected outages.
🚀 System Integration
Need a new application installed and deployed in your environment? We’ll handle the setup, configuration, and rollout for you.
🔧 Patch Management
Keep your systems secure and up to date with comprehensive patch management services. We manage operating system and application updates across your environment to reduce vulnerabilities, improve performance, and minimize downtime for your business.
Serving Chicago Businesses
Next Phase Tech Partners provides IT support for businesses across Chicago and the surrounding suburbs. We specialize in supporting small and growing businesses in Chicago that need reliable, local IT support.
Areas we commonly serve include:
• Chicago
• Oak Park
• Cicero
• Evanston
• Skokie
• Schaumburg
• Naperville
• Arlington Heights
Even if your business operates outside these areas, we are always happy to discuss how we can help.